Cancellations and refunds
* In case of another lockdown or strict government measures that would prevent your booked class to take place, you will get a full refund.
* Cancel no later than seven (7) calendar days before your booked session/workshop/course for a full refund. Late cancellations are subject to full fee payable.
* To reschedule, contact us no later than seven (7) calendar days before the start of your session/workshop/course.
* Failing to attend your booked session/workshop/course will be subject to full fees charge.
* Kindly note, bookings made within 4 days of the start of your class cannot be rescheduled or refunded.
Our Advice
* Use our disinfecting station as often as needed.
* We clean and disinfect surfaces, door handles and utensils frequently and make sure our studio is Covid19 Safe.
*Please note: long finger nails would stop you from enjoying your time on the wheel as this involves working with the finger tips.
*You may want to wear clothes you don't mind getting messy, however, touch free plastic, single use aprons will be provided and clay comes out of clothes.
*Collect your works no later than 14 days after you have been notified that your pieces have been fired, otherwise we will sadly have to dispose of them.